Custom itineraries, inbox management, client communications, and admin support—done with detail and care, so you can focus on what you do best.
At NRD Services, LLC, we provide specialized operations and client experience support for high-touch travel professionals. If you’re curating custom itineraries, coordinating every detail of a client’s journey—from transfers to fine dining and unforgettable activities—we’re here to support you behind the scenes.
With hands-on experience in platforms like Travefy, Tern, Axus, and TravelJoy, we offer meticulous, proactive assistance that enhances the elevated service your clients expect. From streamlined systems to client communication and logistical execution, we help you deliver excellence at every step—without the overwhelm.
Let’s simplify your day-to-day so you can get back to doing what you love. Schedule a free Planning Strategy Call to see how we can help!
Travel Support Services
Itinerary Creation
Beautiful, detailed, and easy-to-share itineraries built in Travefy, Tern, or Axus—designed to impress your clients and save you hours.
Travel Research
Skip the Google rabbit holes. We’ll research hotels, destinations, and unique experiences to help you craft trips your clients will rave about.
CRM & Workflow Support
Need help with TravelJoy? We manage forms, follow-ups, and workflow automation so you can stay organized and on top of every detail.
Concierge Support
From spa bookings to restaurant reservations, we handle the special touches that enhance your clients’ experience—and your brand.Itinerary Creation
We build beautiful, detailed itineraries using platforms like Travefy, Tern, and Axus to impress your clients and save you time.
Administrative and Operations Support
Inbox & Calendar Management
We organize your communications, manage appointments, and ensure you never miss a message, meeting, or milestone.
Client Communication
From onboarding to follow-ups and reminders, we help you deliver a seamless client experience from first contact to post-trip care.
Document & File Organization
We’ll tidy your Google Drive, create clear systems, and ensure your business files are always accessible and organized.Inbox & Calendar Management
We organize your emails, schedule calls, and keep your calendar running like clockwork — no more double-bookings or missed messages.
Commission & Supplier Follow-up
We’ll follow up with vendors and suppliers to ensure bookings are confirmed and commissions are paid — so you don’t have to chase them down.
Add-On Services (Available by request)
- Bookkeeping Support
- Client Gifts & Mailings
- Custom Projects & Systems Set-Up
Need something not listed? We’re happy to tailor a support plan that fits your unique business model and workflow.
Let’s Work Together
Want to learn more about how we can support your travel business? Schedule a free Planning Strategy Call and let’s chat!
Award-Winning Support, Trusted by Travel Professionals
At NRD Services, LLC, we’re proud to have been recognized with business excellence awards in both 2023 and 2024, celebrating our commitment to outstanding service, professionalism, and results-driven support.
While not industry-specific, these honors reflect the high standards we uphold and the trust our clients place in us. Travel professionals choose us because we understand their world, anticipate their needs, and consistently deliver behind-the-scenes support that makes a difference.
What Our Clients Are Saying
“A true rockstar — every task is done ahead of schedule.”
Nicole is a true rockstar. Any task I give her is completed ahead of schedule. She’s an asset to any business, and I look forward to growing our working relationship as my business continues to grow.
— Mona Carol, Travel with Empress
“I got my time back and my peace of mind.”
I own a travel agency and was drowning in the minutia of the business. Since working with Nicole, I’ve gotten so much time back and can finally focus on planning the best experiences for my clients.
She helps manage my inbox, format itineraries, and handle the small (but important) details. She’s responsive, takes initiative, and truly cares.
When I had a client traveling to Maui during the wildfires, Nicole immediately stepped in to reorganize all their tours on a new island. I have so many backburner projects I know she’ll help bring to life. I’m so thankful she’s on my team.
— Christina Vieira, Showcase the World Travel
“Skilled, professional, and proactive.”
Nicole is highly skilled in virtual assistance and client retention management. From email inboxes to schedule coordination, she provides reliable and professional support.
— Doreen Barnett, Doreen Barnett, LLC
“Very professional and supportive — a huge help to my business.”
Nicole has been my VA for the last few months, and I’m so appreciative of the work she’s done. She’s helped me organize files, do outreach to clients, and stay on top of my to-do list. She’s professional, responsive, and always a joy to work with.
— Rebecca Green, Green Speech Therapy
Whether you’re a solo travel advisor or running a small but mighty agency, we offer flexible support packages to match your needs and free up your time — so you can focus on your clients and growing your business.
Monthly Retainer Packages
For advisors who need consistent, dependable support behind the scenes.
Essential Support – $350/month
10 hours/month
Perfect for advisors who need help managing inboxes, formatting itineraries, and keeping the back office organized.
Includes:
- Email management
- Calendar and task tracking
- Itinerary formatting
- Light CRM updates
Pro Advisor – $600/month
20 hours/month
Designed for growing businesses that need more hands-on assistance with client care and admin processes.
Includes:
- Everything in Essential Support
- Concierge service (restaurant/activity reservations, special requests)
- Supplier follow-ups and commission tracking
- TravelJoy support
- Assistance with trip research and itinerary building
Premier Partner – $1000/month
40 hours/month
Our most comprehensive package — ideal for established advisors who want a trusted right-hand assistant.
Includes:
- Everything in Pro Advisor
- Workflow optimization
- System setup and organization
- Client onboarding/offboarding
- Strategic support for scaling your business
One-Time Projects & Overflow Support
Have a specific project or busy season coming up? We also offer project-based support tailored to your needs.
Let’s chat about a custom solution that works for you.
Let’s Talk About What You Need
Not sure which package fits best? We’ll figure it out together.
Book a Planning Strategy Call »
*Lead time for all projects is 48-72 hours.
