At NRD Services, LLC, we specialize in virtual assistant services designed specifically for travel professionals. Whether you’re juggling client inquiries, managing itineraries, or chasing down commissions, we’re here to take those tasks off your plate — so you can focus on what you do best: creating unforgettable travel experiences.
With hands-on experience in industry tools like Travefy, Tern, Axus, and TravelJoy, we offer dependable, detail-oriented support that keeps your business running smoothly behind the scenes.
Let’s simplify your day-to-day so you can get back to doing what you love. Schedule a free discovery call to see how we can help!
Travel Support Services
Itinerary Creation
We build beautiful, detailed itineraries using platforms like Travefy, Tern, and Axus to impress your clients and save you time.
Travel Research
Don’t waste hours on Google — we’ll dig into destination options, hotels, and experiences to help you craft memorable trips.
TravelJoy & CRM Support
Need help sending forms, following up, or managing your workflows in TravelJoy? We’ve got you covered.
Concierge Support
From restaurant reservations to spa bookings and special requests, we help add that extra touch that elevates your client experience.
Administrative Assistance
Inbox & Calendar Management
We organize your emails, schedule calls, and keep your calendar running like clockwork — no more double-bookings or missed messages.
Client Communication
From sending intake forms to follow-ups and reminders, we help keep your clients informed and cared for every step of the way.
Document & File Organization
We’ll keep your Google Drive tidy and easy to navigate so everything’s right where you need it.
Commission & Booking Follow-up
Supplier Communication
We’ll follow up with vendors and suppliers to ensure bookings are confirmed and commissions are paid — so you don’t have to chase them down.
Add-On Services (Available by request)
- Bookkeeping Support
- Client Gifts & Mailings
- Custom Projects
Let us know what you need — we’re happy to customize a plan that works for your business.
Let’s Work Together
Want to learn more about how we can support your travel business? Schedule a free discovery call and let’s chat!
Award-Winning Support, Trusted by Travel Professionals
At NRD Services, LLC, we’re proud to have been recognized with business excellence awards in both 2023 and 2024, celebrating our commitment to outstanding service, professionalism, and results-driven support.
While not industry-specific, these honors reflect the high standards we uphold and the trust our clients place in us. Travel professionals choose us because we understand their world, anticipate their needs, and consistently deliver behind-the-scenes support that makes a difference.
What Our Clients Are Saying
“A true rockstar — every task is done ahead of schedule.”
Nicole is a true rockstar. Any task I give her is completed ahead of schedule. She’s an asset to any business, and I look forward to growing our working relationship as my business continues to grow.
— Mona Carol, Travel with Empress
“I got my time back and my peace of mind.”
I own a travel agency and was drowning in the minutia of the business. Since working with Nicole, I’ve gotten so much time back and can finally focus on planning the best experiences for my clients.
She helps manage my inbox, format itineraries, and handle the small (but important) details. She’s responsive, takes initiative, and truly cares.
When I had a client traveling to Maui during the wildfires, Nicole immediately stepped in to reorganize all their tours on a new island. I have so many backburner projects I know she’ll help bring to life. I’m so thankful she’s on my team.
— Christina Vieira, Showcase the World Travel
“Skilled, professional, and proactive.”
Nicole is highly skilled in virtual assistance and client retention management. From email inboxes to schedule coordination, she provides reliable and professional support.
— Doreen Barnett, Doreen Barnett, LLC
“Very professional and supportive — a huge help to my business.”
Nicole has been my VA for the last few months, and I’m so appreciative of the work she’s done. She’s helped me organize files, do outreach to clients, and stay on top of my to-do list. She’s professional, responsive, and always a joy to work with.
— Rebecca Green, Green Speech Therapy
Support Packages
Whether you’re a solo travel advisor or running a small but mighty agency, we offer flexible support packages to match your needs and free up your time — so you can focus on your clients and growing your business.
Monthly Retainer Packages*
For advisors who need consistent, dependable support behind the scenes.
Essential Support – $350/month
10 hours/month
Perfect for advisors who need help managing inboxes, formatting itineraries, and keeping the back office organized.
Includes:
- Email management
- Calendar and task tracking
- Itinerary formatting
- Light CRM updates
Pro Advisor – $600/month
20 hours/month
Designed for growing businesses that need more hands-on assistance with client care and admin processes.
Includes:
- Everything in Essential Support
- Concierge service (restaurant/activity reservations, special requests)
- Supplier follow-ups and commission tracking
- TravelJoy support
- Assistance with trip research and itinerary building
Premier Partner – $1000/month
40 hours/month
Our most comprehensive package — ideal for established advisors who want a trusted right-hand assistant.
Includes:
- Everything in Pro Advisor
- Workflow optimization
- System setup and organization
- Client onboarding/offboarding
- Strategic support for scaling your business
One-Time Projects & Overflow Support
Have a specific project or busy season coming up? We also offer project-based support tailored to your needs.
Let’s chat about a custom solution that works for you.
Let’s Talk About What You Need
Not sure which package fits best? We’ll figure it out together.
Book a Discovery Call »
*Lead time for all projects is 48-72 hours. Expedition fee for 24-48 hours is 1.5 times hourly rate. Fee for less than 24 hours is 2 times hourly rate, effective April 18, 2025.
Social Media management and Bookkeeping services are priced on a case-by-case basis. Please complete a Contact Form for quote.
